Salesforce Technical Consultant (STC105)

Salesforce Technical Consultant


Roles and responsibilities

  • Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business.
  • Provide coaching in best practices for Salesforce administration and implementation to enhance user experience.
  • Use Salesforce automation to streamline internal processes.
  • Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions.
  • Identify project issues and risks, and present alternatives for alleviating or resolving them.


  • Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies.
  • Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
  • Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
  • Recommend new features and improvements to optimize and increase use of the platform
  • Provide technical specifications and help maintain overall documentation for the business
  • Adhere to and promote best practices, and design the guidelines for security procedures

Required skills and qualifications

  • More than 4 years of experience with technical implementations
  • Advanced experience with Salesforce configurations
  • Background in CRM process design and implementation
  • Experience with enterprise integration tools and ETL (extract, transform, load) tools
  • Strong presentation and communication skills

Preferred skills and qualifications

  • Bachelor’s degree or equivalent
  • Experience with CRM software such as Siebel, Clarify, Vantive, PeopleSoft, or NetSuite

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