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K2 Five Platform Support (K2PS/102)

Job Description

•            Experience of planning, sizing, installing and configuring K2 Blackpearl 4.6.1 and higher Dev, QA and Production environments.

•             Experience of implanting process automations using SmartForms, AmartObjects and Workflows.

•             Experience of integration with external line of business using service integrations.

•             Experience of deploying, managing .Net WCF services and other managed code assemblies.

•             Ensure system integrity through audits and reconciliation.

•             Ensure the K2 development, QA, UAT and Production systems are up and running at the appropriate times to meet service level agreements.

•             Provide responsive technical assistance and document configuration and support processes.

•             Work with K2 Blackpearl Infrastructure, Application Services, SQL Database to ensure optimal operations and uptime of application environments.

•             Ability to monitor the platform usage and recommend scaling

•             Support change control and testing processes for modifications to application systems.

•             Define/Review workflow requirements to ensure efficiency

•             Coordinate with IT and business representatives to implement required application code promotion processes that utilize best practices to meet corporate objectives.

•             Facilitate business needs to manage development environments.

•             Participate in the planning and support the Upgrades/Releases of software and database updates to limit user impact.

•             Analyze system for overall performance and give recommendations on improvements.

•             Research and recommend innovative, and where possible automated, approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

•             Recommend, schedule, and perform improvements, patches, and reconfigurations.

•             Provide knowledge training to peers.

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