POSITION OVERVIEW : Big Data Support Engineer

POSITION GENERAL DUTIES AND TASKS :

Skillset:

- Up to 9 years of IT experience & 5+ Years on Teradata or Hadoop

- Last 3 years of relevant experience in banking/financial services industry

- Hands-on technologist, strong in SQL, UNIX and Hadoop/Teradata tools and technologies

- Demonstrable analytical skills with good knowledge of Big Data Ecosystem in a Production Support Environment.

- Strong SQL and Unix shell scripting

- Proficient in any job scheduling tool.

- Incident, problem, and service Outage management experience is Plus.

Roles/Responsibilities:

-He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

- Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

- Provide operational support and ensure SLI of Applications

- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

- Proactively Identify and Identify opportunities for preventive Maintenance

- Perform Administration & Optimization to achieve of Optimal System Performance

- Work with Project/Enhancement Teams to Review, Transition for Run Team

- Participate in Disaster Recovery and Business Continuity exercises

- Fine tune applications and systems for high performance and higher volume throughput

- Perform impact analysis of enhancements/projects that will impact supported systems