Risk and PnL IT Application Production Support-Singapore (SG/02)

Job Title:Risk and PnL IT Application Production Support-Singapore


Direct Responsibilities
? Assist troubleshoot and resolving incidents and problems on supported application.
? Monitor and maintain system health and performance.
? Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
? Participate in improving our monitoring and alerting tools for the support team to be more proactive on
incident resolution and prevention.
Contributing Responsibilities
? Monitor group mailbox, assigning/escalating appropriately
? Basic of majority of the application the team supports with the ability to be L1 support when necessary.
? Adherence to Audit, Compliance and Risk guidelines.

Technical & Behavioral Competencies:

Proficient in python
? Strong verbal and written skills,
? Excellent multitasking skills.
? Wiliness to consistently learn.
? Able to work efficiently, unsupervised or remotely
? Some exposure to financial sector
? Needs to be flexible towards working hours. 7am Singapore time start
? Enthusiasm and be committed to work alone or in a team
? strong analytical and interpersonal skills as well as reporting capabilities
? strong communication and presentation skills both verbal and written
? Be business oriented, positive, resilient, full of stamina with a clear focus on results and deliveries
? Be creative, innovative, pro-active and convincing in terms of finding solutions.

Specific Qualifications:


Desirable :

• Basic understanding of Risk and P&L terms
• ITIL basic knowledge or understanding between incident tickets and problem tickets.

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